Legal notice

Legal Notice

Last Updated: October 27, 2026

Welcome to Sullivan Stones. By accessing our website or purchasing our products, you acknowledge the following legal notices, disclosures, and limitations.

1. Product Information & Natural Variations

Our store specializes in gemstones, crystals, minerals, and related products. Due to the natural formation and unique characteristics of these materials, individual items may vary in color, shape, size, weight, clarity, texture, and appearance.

Natural imperfections, inclusions, fractures, and variations are common characteristics of gemstones and minerals and do not necessarily constitute defects.

We make reasonable efforts to accurately photograph and describe our products. However, lighting conditions, photography, and individual screen settings may affect how colors and details appear.

2. Authenticity & Gemstone Treatments

We strive to provide accurate descriptions of all gemstones and minerals offered for sale.

Where applicable, products may be identified as natural, treated, dyed, enhanced, laboratory-created, or simulated.

Gemstone treatments and enhancements that require disclosure under applicable law will be identified in the relevant product descriptions.

Unless expressly stated, products are not represented as independently certified, investment-grade, or accompanied by third-party gemological reports.

3. Measurements, Weight & Descriptions

All measurements, dimensions, and weights are provided as accurately as reasonably possible. Minor variations may occur due to measurement methods and the natural characteristics of individual specimens.

Product descriptions, classifications, and geological information are based on available supplier information, professional knowledge, and reasonable identification practices.

We reserve the right to correct typographical errors or inaccurate product information, subject to applicable consumer protection laws.

4. Pricing & Product Value

All prices are displayed in the currency indicated at checkout.

Gemstone and mineral pricing may reflect rarity, appearance, quality, size, sourcing, market demand, and other factors.

We do not guarantee future resale value, appreciation, or investment returns. Products are sold primarily as collectibles, decorative objects, jewelry materials, or personal-use items unless otherwise expressly stated.

5. Metaphysical & Healing Claims Disclaimer

Some gemstones and crystals are traditionally associated with spiritual, metaphysical, or wellness-related beliefs.

Any references to healing properties, energy, chakra balancing, spiritual benefits, or similar subjects are provided for informational, cultural, or entertainment purposes only.

Such claims are not intended as medical advice and should not be interpreted as guarantees of physical, mental, emotional, or spiritual outcomes.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare professional regarding medical concerns.

6. Product Handling & Safety

Certain minerals and gemstones may be fragile, sharp, heavy, or unsuitable for handling by children.

Some mineral specimens may contain substances requiring special handling precautions. Customers should follow any product-specific safety instructions provided.

Products are not intended for consumption, ingestion, or preparation of drinking water unless explicitly identified as safe for that purpose.

Keep small specimens away from young children and pets to prevent choking or accidental ingestion.

7. Availability & Order Accuracy

Many gemstones and mineral specimens are unique, one-of-a-kind items available in limited quantities.

We make reasonable efforts to maintain accurate inventory information. However, occasional inventory discrepancies, technical errors, or simultaneous purchases may occur.

If an ordered item becomes unavailable, we will contact the customer and provide an appropriate resolution, including a refund where required.

8. Shipping, Returns & Refunds

Shipping arrangements, delivery estimates, returns, exchanges, and refunds are governed by the applicable policies published on our website.

Nothing in this Legal Notice limits any mandatory consumer rights or remedies available under applicable law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Sullivan Stones is not responsible for indirect, incidental, special, or consequential damages arising from the improper handling, misuse, or unauthorized modification of products.

Customers are responsible for using and handling purchased items in accordance with applicable safety instructions.

Nothing in this notice excludes or limits liability that cannot legally be excluded or limited, including rights arising from defective products, misrepresentation, or applicable consumer protection laws.

10. Intellectual Property

All original website content, including photographs, graphics, logos, written descriptions, and branding, is owned by or licensed to Sullivan Stones, unless otherwise indicated.

Unauthorized reproduction, redistribution, or commercial use of protected content is prohibited without prior written permission, except as permitted by applicable law.

11. Changes to This Notice

We reserve the right to update or modify this Legal Notice to reflect changes in business operations, applicable laws, or website practices.

Updates will be published on this page with a revised effective date.


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